Technical Support

 

Help Desk Hours


7:45am – 4:15pm | Monday – Friday

After Hours Help Desk
4:00pm – 9:00pm | Monday / Tuesday / Wednesday / Thursday / Sunday

 

How to Request Assistance


By Email

Email us at support@shawneecc.edu with your question. A support ticket will automatically be created for you. An SCC tech will help you resolve your issue as soon as possible.

 

By Phone

Call us at (618) 634-3333. An SCC tech will help you with your issue, if available.

 

Search the SCC Knowledge Base

Before requesting support you can search our Knowledge Base for an answer to your question.